Happy Team, Happy Client — The Inside Track to Customer Loyalty

Jan 29, 7:30 – 9:30 PM (UTC)

Las Vegas

You’re Invited: Happy Team, Happy Client — The Inside Track to Customer LoyaltyCulture First Las Vegas, in partnership w...

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About this event

You’re Invited: Happy Team, Happy Client — The Inside Track to Customer Loyalty

Culture First Las Vegas, in partnership with People & Profits Association, is excited to host an energizing and insight‑packed event exploring one of the most powerful truths in business today: When your team thrives, your clients do too.

Join us for Happy Team, Happy Client: The Inside Track to Customer Loyalty, a conversation designed for leaders, HR professionals, and culture‑driven practitioners who understand that exceptional customer experiences start long before a client ever walks through the door.

Why This Event Matters

A satisfied, engaged team isn’t just a “nice to have” — it’s the foundation of strong customer loyalty and long‑term profitability. When employees feel supported, connected, and empowered, they deliver service that clients remember, trust, and return to.

About People & Profits Association

People & Profits Association is built on a simple but transformative belief: The success of any organization begins with its people.

Rooted in the Las Vegas community, the association equips leaders with tools, resources, and a collaborative network to transform workplace culture and drive sustainable business growth. Through educational events, industry insights, and knowledge‑sharing opportunities, People & Profits helps organizations balance employee well‑being with profitability — creating workplaces where people and profits grow in harmony.

What You Can Expect

  • Fresh insights on the link between employee engagement and customer loyalty

  • Practical strategies for building a culture that fuels both team satisfaction and business results

  • Real‑world examples from local leaders and culture practitioners

  • A welcoming space to connect with like‑minded professionals who care about the future of work

  • Lunch provided

Who Should Attend

Leaders, HR professionals, people managers, culture champions, and anyone committed to creating workplaces where teams — and clients — genuinely thrive.

*FOR VIRTUAL EVENTS: At start of event, please click the "Join Event" button in the banner above 👆. ** By participating in our community events, you consent to the possibility of being photographed or recorded for promotional purposes.

When

When

Thursday, January 29, 2026
7:30 PM – 9:30 PM (UTC)

Organizers

  • Jen Arnold

    Growth Signals

    Chapter Lead

  • Carolyn Sorgenfrei

    CSAA Insurance Group

    Chapter Lead

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