We are living in some weird times! When crisis hits—whether it’s a reorg, layoff, social unrest, or unexpected change—leaders are expected to step up and say the right thing. But often we are left scrambling, unsure what to say or how to say it without making things worse. In this practical and interactive session, you’ll learn a simple, repeatable 3-step communication framework to lead through crisis moments with confidence—whether you’re facing tough employee questions, delivering hard news, or navigating uncertainty.You’ll walk away with:

• A flexible 3-step framework for crisis communications you can apply immediately

• 5 actionable strategies to protect and sustain your own well-being as a leader

• Language tips to rebuild trust, stay authentic to yourself, and avoid common leadership missteps

Whether you're an HR pro or a people-first leader, this session will equip you with the tools and confidence to communicate when it matters most.

Speaker Bio:
Jo McRell is the author of Making Work Work for You and an innovative employee experience strategist. She’s helped organizations like Google, Intuit, Meta and Gusto better empower their employees. Through her work and the AI ERA Community she co-founded, Jo equips employees and leaders with the tools to navigate disruptions in employee culture, tech, and work models so they can thrive in the future of work.