As organizations become more diverse, conflict becomes more prominent. This is natural as we bring together people from diverse backgrounds who have different communication, learning, and work styles. 

While conflict is something that many people fear, recent research has proven that conflict is necessary to address problems, foster creativity, and encourage collaboration. According to the Harvard Business Review, diverse teams that engage in constructive conflict management are 85% more likely to outperform homogenous teams.

The key to taking advantage of the benefits that conflict can bring is learning how to embrace and work through it within our teams. In this workshop we will discuss:

• Why conflict arises
• How addressing conflict can benefit you, your team, and the organization as a whole
• Tips for navigating through various types of conflict

We will have the opportunity to practice what we learn with some role plays to allow us to apply our skills. This will be an engaging and interactive workshop, so come prepared to learn from your Culture First MKE peers and contribute your experience!

About the facilitator: Kaitlin Henze started her business, Passion to Profit, to help small business and nonprofit leaders develop and activate a strategy that allow teams and businesses to flourish long term.